How To Set Up At&t Internet At Home

You lot can follow these steps to add your 2-factor verification and password reset methods. After you've set this up the first time, y'all tin can return to theSecurity info page to add, update, or delete your security information.

If yous're prompted to set this up immediately after you sign in to your piece of work or school account, see the detailed steps in the Set up upwards your security info from the sign-in page prompt commodity.

If what yous're seeing on your screen doesn't friction match what'due south being covered in this article, it means that your administrator hasn't turned on this experience withal. Until this feel is turned on, you must follow the instructions and data in theSet up my account for two-step verification section.

Note:If y'all don't run across the authenticator app option, it'south possible that your arrangement doesn't allow yous to utilise this pick for verification. In this example, y'all'll need to choose another method or contact your organization's aid desk for more assistance.

Security versus password reset verification

Security info methods are used for both two-factor security verification and for password reset. However, not all methods tin can be used for both.

Method	Used for
Authenticator app	Two-factor verification and password reset authentication.
Text messages	Ii-gene verification and password reset authentication.
Phone calls	Two-factor verification and password reset authentication.
Security central	2-factor verification and password reset authentication.
Email account	Password reset hallmark only. You'll need to choose a different method for two-gene verification.
Security questions	Password reset hallmark only. You'll need to cull a different method for ii-cistron verification.

Set upward the Microsoft Authenticator app from the Security info page

Depending on your organization's settings, you might be able to utilize an authentication app equally 1 of your security info methods. You aren't required to use the Microsoft Authenticator app, and you tin choose a dissimilar app during the set process. However, this article uses the Microsoft Authenticator app.

Important:

• If you lot accept gear up the Microsoft Authenticator app on five different devices or if you've used five hardware tokens, you lot won't exist able to set a 6th 1, and y'all might see the following fault message:

• Yous can't set up Microsoft Authenticator because you lot already have five authenticator apps or hardware tokens. Please contact your administrator to delete i of your authenticator apps or hardware tokens.

To set up the Microsoft Authenticator app

2. SelectSecurity infoin the left menu or by using the link in theSecurity info pane. If you have already registered, you'll exist prompted for two-factor verification. Then, selectAdd together method in theSecurity info pane.

   

3. On theAdd a method folio, selectAuthenticator app from the listing, and so selectAdd.

4. On theStart by getting the apppage, selectDownload now to download and install the Microsoft Authenticator app on your mobile device, and so selectNext.For more information almost how to download and install the app, meet Download and install the Microsoft Authenticator app.

   • If you want to use an authenticator app other than the Microsoft Authenticator app, selectI want to apply a dissimilar authenticator app.

   • If your organization lets you lot choose a different method besides the authenticator app, you tin can select I want to set up a different method.

     

5. Remain on theReady your account page while you set up the Microsoft Authenticator app on your mobile device.

   

6. Open the Microsoft Authenticator app, select to allow notifications (if prompted), selectAdd account from theCustomize and control icon on the upper-right, and then select Work or school account.

   Note:The beginning time you gear up up the Microsoft Authenticator app, you might receive a prompt request whether to let the app to admission your photographic camera (iOS) or to allow the app to take pictures and record video (Android). You must selectLetso the authenticator app can access your camera to take a picture of the QR code in the side by side step. If you don't permit the camera, you can still ready the authenticator app, only you'll demand to add the code information manually. For data well-nigh how to add the code manually, see see Manually add an business relationship to the app.

7. Return to theSet upwards your account page on your calculator, and so selectNext. The Scan the QR code page appears.

   

8. Scan the provided code with the Microsoft Authenticator app QR lawmaking reader, which appeared on your mobile device later on you created your work or school account in Step six.

9. The authenticator app should successfully add your work or schoolhouse account without requiring any additional information from y'all. However, if the QR lawmaking reader can't read the code, you can select Can't scan the QR code and manually enter the lawmaking and URL into the Microsoft Authenticator app. For more information virtually manually calculation a code, see Manually add an account to the app.

10. SelectNexton theBrowse the QR code folio on your estimator. A notification is sent to the Microsoft Authenticator app on your mobile device, to examination your account.

    

11. Corroborate the notification in the Microsoft Authenticator app, and and then selectNext. Your security info is updated to use the Microsoft Authenticator app past default to verify your identity when using ii-footstep verification or password reset.

    

Delete your authenticator app from your security info methods

If you no longer want to use your authenticator app as a security info method, yous can remove it from theSecurity info page. This works for all authenticator apps, not just the Microsoft Authenticator app. After you delete the app, you have to become into the authenticator app on your mobile device and delete the account.

Important:If yous delete the authenticator app by error, there's no way to disengage it. You'll have to add together the authenticator app again, following the steps in the Set up the authenticator app section of this commodity.

To delete the authenticator app

1. On the Security info folio, select theDeletelink next to the Authenticator app.

   

2. SelectYeswhen asked to confirm to delete the authenticator app. After the authenticator app is deleted, it's removed from your security info and information technology disappears from theSecurity info folio. If the authenticator app is your default method, the default changes to another available method.

3. Open the authenticator app on your mobile device, select Edit accounts, so delete your work or school account from the authenticator app.

4. Your account is completely removed from the authenticator app for two-factor verification and countersign reset requests.

Change your default security info method

If you want the authenticator app to exist the default method used when you sign-in to your work or school business relationship using 2-factor verification or for countersign reset requests, yous can set it from the Security info page.

Note:If your default sign-in method is a text or telephone call to your phone number, and so the SMS code or voice call is sent automatically during multifactor authentication. As of June 2022, some apps will enquire users to chooseTextorCallstarting time. This option prevents sending too many security codes for unlike apps. If your default sign-in method is the Microsoft Authenticator app (which Microsoft recommends), and then the app notification is sent automatically.

To alter your default security info method

1. On theSecurity info page, select Changeadjacent to theDefault sign-in method information.

   

2. ChooseMicrosoft Authenticator - notification from the list of bachelor methods. If you're non using the Microsoft Authenticator app, select theAuthenticator app or hardware token option.

   

3. SelectConfirm. The default method used for sign-in changes to the Microsoft Authenticator app.

Additional security info methods

You have additional options for how your system contacts you lot to verify your identity, based on what's you're trying to do. The options include:

• Mobile device text: Enter your mobile device number and get a text a code yous'll use for ii-step verification or password reset. For step-by-step instructions about how to verify your identity with a text bulletin (SMS), see Gear up security info to use text messaging (SMS).

• Mobile device or work phone phone call: Enter your mobile device number and get a phone phone call for ii-step verification or countersign reset. For step-past-footstep instructions about how to verify your identity with a phone number, come across Set upwards security info to use phone calls.

• Security primal: Register your Microsoft-uniform security key and use it along with a Pin for two-step verification or countersign reset. For step-by-step instructions about how to verify your identity with a security primal, see Prepare up security info to use a security central.

• E-mail accost: Enter your work or school email accost to become an e-mail for countersign reset. This option isn't available for two-step verification. For stride-past-step instructions about how to prepare your email, come across Set upwards security info to use e-mail.

• Security questions: Reply some security questions created past your administrator for your organization. This selection is only available for countersign reset and non for two-step verification. For step-past-step instructions about how to gear up your security questions, see the Gear up up security info to use security questions article.

Note:If some of these options are missing, it's virtually probable because your arrangement doesn't allow those methods. If this is the case, you'll need to cull an available method or contact your administrator for more assistance.

Next steps

Sign-in using the Microsoft Authenticator app, post-obit steps in the Sign in using two-footstep verification or security info commodity.

Reset your password if you lot've lost or forgotten information technology, from the Password reset portal or follow the steps in the Reset your work or school password article.

Get troubleshooting tips and help for sign-in bug in the Can't sign in to your Microsoft account article.

Source: https://support.microsoft.com/en-us/account-billing/set-up-the-microsoft-authenticator-app-as-your-verification-method-33452159-6af9-438f-8f82-63ce94cf3d29

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